Official rules, policies, and user agreement for xian88 platform services
By creating an account and using xian88 services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you do not agree with any provision contained herein, you must not access or use our platform. xian88 reserves the right to modify these terms at any time, and continued use of our services following such modifications constitutes acceptance of the updated terms.
For the purposes of these Terms & Conditions, the following definitions shall apply:
These Terms & Conditions constitute a legally binding agreement between you and xian88. By accessing our website at xian88.cam, creating an account, making a deposit, placing a bet, or using any xian88 service, you expressly acknowledge and agree to be bound by these terms without modification or reservation. If you are accessing xian88 on behalf of an organization or entity, you represent and warrant that you have the authority to bind that organization to these terms.
xian88 reserves the unilateral right to modify, amend, or update these Terms & Conditions at any time without prior notice. Such modifications become effective immediately upon posting to our website. It is your responsibility to review these terms periodically. Continued use of xian88 services following any modification constitutes acceptance of the modified terms. If you do not agree with any modification, your sole remedy is to discontinue use of our services and close your account.
These Terms & Conditions should be read in conjunction with our Privacy Policy, Responsible Gaming Policy, and any specific game rules or promotion terms published on our website. In the event of any conflict between these general Terms & Conditions and specific game or promotion rules, the specific rules shall prevail for that particular context.
To create an xian88 account and use our services, you must meet all of the following eligibility criteria without exception:
You must be at least 21 years of age at the time of registration. xian88 strictly prohibits underage gambling. During the account verification process, you will be required to submit government-issued identification (Indonesian KTP, passport, or driver's license) proving your age. Any account found to belong to a person under 21 years of age will be immediately suspended, all funds forfeited, and the matter may be reported to relevant authorities.
You must be a resident of Indonesia or legally present in Indonesia at the time of account registration and use. xian88 services are intended exclusively for the Indonesian market. You must not access xian88 from any jurisdiction where online gambling is prohibited by law. It is your sole responsibility to ensure that your use of xian88 services complies with all applicable local, state, and national laws in your jurisdiction.
You must possess the legal capacity to enter into binding contracts under Indonesian law. You must not be suffering from any mental impairment or incapacity that would prevent you from understanding and agreeing to these terms. You must be acting on your own behalf and not as an agent, representative, or trustee for any third party when creating an account or placing bets.
You must not have voluntarily self-excluded from xian88 or any other gambling service. If you have previously requested self-exclusion from xian88, you must not attempt to create a new account or access our services until the self-exclusion period has expired and you have formally contacted our support team to reopen your account. Creating duplicate accounts to circumvent self-exclusion is strictly prohibited and constitutes fraud.
To register for an xian88 account, you must provide accurate, complete, and current information including your full legal name as it appears on your government-issued ID, date of birth, residential address in Indonesia, valid Indonesian mobile phone number, and email address. You must not provide false, misleading, or fraudulent information during registration. xian88 reserves the right to verify any information you provide and to request additional documentation at any time.
Each individual is permitted only one account with xian88. Creating multiple accounts (also known as "multi-accounting") is strictly prohibited and constitutes a material breach of these terms. If xian88 discovers that you have opened or attempted to open multiple accounts, all accounts will be suspended, all balances frozen, and all bonuses and winnings forfeited. xian88 may use IP address tracking, device fingerprinting, payment method matching, and other technical means to detect multi-accounting.
You are solely responsible for maintaining the confidentiality and security of your account credentials including your username, password, and any two-factor authentication codes. You must not share your account credentials with any third party or allow any other person to access your account. You must immediately notify xian88 customer support if you suspect unauthorized access to your account or any security breach. xian88 will not be liable for any losses arising from unauthorized use of your account if you have failed to maintain adequate security measures.
Before making your first withdrawal, you must complete Know Your Customer (KYC) verification by submitting clear, legible copies of: (1) government-issued photo identification (Indonesian KTP, passport, or driver's license); (2) proof of residential address dated within the last three months (utility bill, bank statement, or government correspondence); and (3) proof of payment method ownership (bank account statement or e-wallet screenshot showing your name). xian88 reserves the right to request additional verification documents at any time, including video verification calls. Failure to complete KYC verification within a reasonable timeframe may result in account restrictions including withdrawal suspension.
xian88 accepts deposits via the following Indonesian payment methods: bank transfers through BCA (Bank Central Asia), BRI (Bank Rakyat Indonesia), BNI (Bank Negara Indonesia), Mandiri, CIMB Niaga, Bank Permata, and BSI (Bank Syariah Indonesia); e-wallets including OVO, DANA, GoPay, ShopeePay, and LinkAja. All deposits must be made in Indonesian Rupiah (IDR). The minimum deposit amount is Rp 50,000 for most payment methods. xian88 reserves the right to modify accepted payment methods, minimum deposit amounts, and processing fees at any time.
Most deposits are credited to your xian88 account balance instantly upon confirmation from the payment provider, typically within 5 minutes. During periods of high transaction volume or bank system maintenance, deposits may take up to 15 minutes. If your deposit has not been credited within 30 minutes, contact our customer support team with your transaction reference number and proof of payment. xian88 is not responsible for delays caused by your bank or payment provider's systems.
You warrant that all funds you deposit into your xian88 account are derived from legitimate sources and are not the proceeds of any criminal activity, money laundering, terrorist financing, or other illegal conduct. xian88 reserves the right to investigate the source of any deposits and to request supporting documentation proving the legitimacy of your funds. If xian88 suspects that your deposits originate from illegal sources, we may freeze your account, report the matter to relevant authorities, and refuse to process any withdrawals.
You may request a withdrawal of your account balance at any time, subject to completion of KYC verification and satisfaction of any applicable wagering requirements. Withdrawals are processed to the same payment method used for your most recent deposit, unless otherwise agreed with xian88 customer support. The minimum withdrawal amount is Rp 100,000. You may request a maximum of three withdrawals per day. Any withdrawal request that would reduce your balance below Rp 50,000 must withdraw the entire remaining balance.
xian88 aims to process most withdrawal requests within 5-15 minutes for BCA, BRI, and BNI transfers, and within 10-20 minutes for Mandiri and other banks. First-time withdrawals require KYC verification which typically takes 2-4 hours during business days (Monday-Friday, 09:00-17:00 WIB). Subsequent withdrawals from verified accounts are processed automatically. xian88 reserves the right to conduct additional security checks on any withdrawal request, which may extend processing time up to 24 hours. Large withdrawals exceeding Rp 50,000,000 may require additional verification and approval from our finance team.
Before withdrawing, you must wager your total deposits at least one time (1x) for security and anti-money-laundering purposes. This means if you deposit Rp 500,000, you must place bets totaling at least Rp 500,000 before requesting a withdrawal. Deposits that have active bonus wagering requirements must complete those requirements before the funds become eligible for withdrawal. Attempting to withdraw funds without meeting minimum wagering requirements will result in the withdrawal request being rejected.
xian88 does not charge any fees for standard withdrawal requests. However, your bank or payment provider may impose their own fees, which are beyond our control. The maximum single withdrawal amount is Rp 100,000,000. For withdrawals exceeding this amount, please contact our VIP support team to arrange alternative processing. There is no maximum monthly withdrawal limit for verified accounts in good standing.
xian88 may offer various bonuses and promotions including welcome bonuses, reload bonuses, free spins, cashback, and special event promotions. All bonuses are subject to specific terms and conditions which will be clearly stated on the promotion page before you claim the bonus. Unless explicitly stated otherwise, bonuses are limited to one per player, household, IP address, and payment method. Attempting to abuse bonuses through multi-accounting or any fraudulent means will result in forfeiture of all bonuses and potential account closure.
Most bonuses are subject to wagering requirements before the bonus funds or winnings derived from bonus funds can be withdrawn. Wagering requirements are expressed as a multiplier (e.g., 30x) applied to the bonus amount or the combined deposit plus bonus amount, as specified in the promotion terms. For example, a Rp 500,000 bonus with a 30x wagering requirement means you must place bets totaling Rp 15,000,000 before the bonus funds become withdrawable. Different game types contribute differently toward wagering requirements: slots typically contribute 100%, live casino games contribute 10%, sportsbook bets with odds 1.75 or higher contribute 100%, and bets with odds below 1.75 contribute 0%.
All bonuses have a validity period within which wagering requirements must be completed, typically ranging from 7 to 30 days depending on the specific promotion. If you do not complete the wagering requirements within the validity period, the bonus and any associated winnings will be forfeited. The validity period begins from the moment you claim or activate the bonus, not from when you make your deposit. You can view your active bonuses, remaining wagering requirements, and expiration dates in your account dashboard.
While wagering a bonus, the maximum bet per spin, hand, or round is restricted to Rp 50,000 unless otherwise specified in the promotion terms. Any bets exceeding this limit while an active bonus is in play will result in forfeiture of the bonus and any winnings derived from that bonus. This restriction applies to all game types including slots, live casino, and sportsbook bets.
All bets placed on xian88 are subject to acceptance by our system. xian88 reserves the right to refuse or limit any bet at our sole discretion. Once a bet is accepted, it cannot be cancelled, modified, or reversed except in cases of obvious technical error. Bets are settled based on official results as determined by the relevant sports governing body, game provider, or lottery organization. In cases of disputes regarding bet settlement, xian88's decision is final and binding.
For football and other sports betting, all bets are settled based on the result at the end of regulation time (90 minutes plus injury time for football) unless otherwise specified in the market description. Extra time, penalty shootouts, and subsequent match overturns are not considered for settlement unless explicitly included in the bet type. If a match is postponed, suspended, or abandoned, bets will typically be void and stakes returned, except for markets where the outcome has already been determined. Live in-play betting odds are updated in real-time but may occasionally lag behind actual match events; bets placed after an outcome is already determined will be void.
All casino games and slots operate using certified Random Number Generator (RNG) systems tested for fairness by independent laboratories. Game outcomes are entirely random and cannot be predicted or influenced. Published Return to Player (RTP) percentages are theoretical long-term averages and do not guarantee results over short playing sessions. In the event of a game malfunction or technical error, all affected bets will be void and stakes returned.
xian88 offers togel betting on various international lottery draws including Singapore (SGP), Hong Kong (HK), Sydney (SDY), Macau, China, and Japan. All results are determined by official licensed lottery organizations in their respective jurisdictions. xian88 does not operate the underlying lottery draws and has no influence over outcomes. Draw times are stated in Western Indonesia Time (WIB). Bets must be placed before the stated cut-off time for each draw. Late bets will automatically roll over to the next available draw. Maximum payout limits may apply to certain togel bet types.
The following activities are strictly prohibited on xian88 and constitute material breaches of these Terms & Conditions, subject to immediate account suspension and forfeiture of funds:
If xian88 determines that you have engaged in any prohibited activity, we may immediately suspend your account, void all bets, forfeit your balance, and report the matter to relevant law enforcement authorities. xian88 reserves the right to refuse service to any individual for any reason at our sole discretion.
xian88 provides gaming services on an "as is" and "as available" basis without warranties of any kind, whether express or implied. To the fullest extent permitted by law, xian88 disclaims all warranties including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
xian88 shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from your use of our services, including but not limited to: loss of funds due to your own betting decisions; technical interruptions, system outages, or connectivity issues; errors in game software, odds display, or result settlement; delays in deposit or withdrawal processing caused by third-party payment providers; or any other losses arising from circumstances beyond xian88's reasonable control.
Your sole remedy for any dispute with xian88 is to discontinue using our services and close your account. In no event shall xian88's total aggregate liability exceed the amount of your account balance at the time the claim arose. You acknowledge and agree that gambling involves risk of financial loss and that you are solely responsible for your betting decisions and their consequences.
You may request to close your xian88 account at any time by contacting our customer support team. Upon closure, any remaining balance will be returned to you via your verified payment method after deduction of any applicable fees or penalties. Voluntarily closed accounts cannot be reopened for a minimum period of 30 days. If you close your account due to gambling concerns, we strongly recommend implementing a permanent self-exclusion through our Responsible Gaming page.
xian88 reserves the right to suspend or terminate your account immediately and without prior notice if we determine that you have breached any provision of these Terms & Conditions, engaged in fraudulent activity, pose a security risk, or if required by law or regulatory order. In the event of termination for breach, xian88 may forfeit your account balance and void all pending bets. If your account is terminated without breach on your part, any remaining balance will be returned to you minus any applicable processing fees.
These Terms & Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which xian88 holds its operating license, without regard to conflict of law principles. Any disputes arising from or relating to these terms or your use of xian88 services shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.
Before initiating any formal legal proceedings, you agree to first attempt to resolve any dispute through our internal complaints procedure by contacting customer support at [email protected] with a detailed description of your complaint. xian88 will investigate all complaints and respond within 14 business days. If you are not satisfied with our resolution, you may escalate the matter to the dispute resolution service designated by our licensing authority.
For any questions, concerns, or disputes regarding these Terms & Conditions or your use of xian88 services, please contact our customer support team through the following channels:
Our customer support team operates with enhanced staffing during peak Indonesian hours (19:00-23:00 WIB) and is equipped to assist in both English and Bahasa Indonesia. All support communications are logged for quality assurance and training purposes.
By using xian88 services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. You further acknowledge that you are legally able to enter into this agreement and that you meet all eligibility requirements set forth herein. If you do not agree with any provision of these terms, you must immediately cease using xian88 services and close your account.
Our support team is available 24/7 to clarify any aspect of our policies and ensure you understand your rights and obligations